<p>Please clarify, are you guys suggesting that she go back and take a picture of the floor/area/outlet now? after the fact? Because I doubt anyone took the time to take a picture when it happened. What if the computer’s owner goes back and takes pictures that he’s doctored… meaning he claims he was sitting closer to the outlet. I just have to wonder if you’re taking pictures after the fact, either one could take a picture of an area that would support their own case. He could go back with a cord, tape it to the floor, and take a picture and say his cord was taped down. So it still becomes one person’s word against another. I still believe she shouldn’t pay anything if it’s as simple as reported by the OP.</p>