<p>So my student has applied to a school.
ACT says it was sent a month ago.
School says we never got them.
Call to ACT people; they say they sent it a month ago and give a reference number.
School says we don't care about any number; have it sent to us; we never got it.
Student frustrated.
At what point should parent step in?
And do what?</p>
<p>Resend It’s $9. Argue for a refund from ACT after the fact… and hopefully after kid gets in.</p>