<p>Yup, IDOC is in the dark ages. The OP and parents were likely fooled, as I initially was, by the "I"DOC part of this. Unfortunately, it is a very paper intensive process with a ton of nit-picky rules. No choice, you must use snail mail.</p>
<p>Yup, IDOC is in the dark ages. The OP and parents were likely fooled, as I initially was, by the "I"DOC part of this. Unfortunately, it is a very paper intensive process with a ton of nit-picky rules. No choice, you must use snail mail.</p>