Anyone used the new "score verification" service for essay on ACT?

Just curious if anyone has actually used this new/redefined service for their essay. I believe it used to actually be re-scored and re-read and now the description of what they do if you think your essay score is incorrect has changed? Anyone?

@LvMyKids2

ACT took my money and did nothing. (NO re-read.)
(read ACT website carefully.)

@bsmdegree and when was this? and how long did it take…? yes i have read it carefully AND spoke to a person at ACT. Thank you