AP studio art quality not returned

so the tracking number to be used to check on my artworks being mailed back to me is apparently invalid and after contacting AP and ups neither of them know how to help me and keep avoiding my questions about why i have not yet received my AP artworks back… does anyone know what i can do to get a hold of my art? or what i can do without a tracking number to get my art back? i’m just worried that it’s not going to get sent back to me or that it’s lost and it’s really unprofessional of AP honestly. anyways, please let me know if you too had to wait more than two months for your work to be sent back or if it’s possible that you don’t get your art back… thanks

How did you get the tracking number to begin with? We didn’t know that D’s artwork was coming until we received a missed delivery UPS note on the door. It required a signature and we knew it was a large package from Utah only by calling UPS. They couldn’t tell us who sent the package though. Can you check with your AP studio art teacher or school’s AP Coordinator?