BB T9S6 EXpert Help Needed DIRE

<p>T9S6, QUESTION 22</p>

<p>The narrator's attitude toward the young clerks in Akaky's office is primarily one of
a. disapproval of their cruelty.
b. annoyance with their disrespect for supervisors.
c. dissatisfaction with their laziness.
d. mock sympathy for their lack of challenge.
e. amusement over their antics.</p>

<p>the answer is A, but I don't know the rationale behind it.
the collegeboard website mentions the young clerk's reaction of being "cut to the heart" when he hears Akaky Akakyevitch saying "Leave me alone! Why do you insult me?" but I still don't quite get it.</p>

<p>I think that the disapproving attitude is so subtle; CAN ANYONE GIVE ME POINTERS TO THIS? At least some quotes or evidence off the passage? :(</p>