BruinCard Trouble

Colleges and Universities A-Z University of California - Los Angeles
1

<p>I just recently recieved my bruincard in the mail and am having trouble activating it online. Whenever I try to do so, I hang at the screen with the "activate" and "home" button only to see a "Processing.............please wait. This process might take up to a minute" message which then leads to a server error message a few minutes later. Here is the error message:</p>

<p>There was a problem with your request.</p>

<p>Request Details
Reference Number : 633821601534280350
Error Message : Internal server error occured. Please provide the Reference Number to get details
Request Date and Time : 7/2/2009 7:35:53 PM</p>

<p>Please email the System Administrator for more details. </p>

<p>Can someone please help me out with this and is anyone else having the same problems here? Thanks in advance.</p>

2

<p>I got this message instead
Your BruinCard Cannot Be Activated By This Process Due To Missing Information. Please Contact The BruinCard Office For Further Assistance At 310-825-2336 Or <a href=“mailto:BruinCard@Finance.Ucla.Edu”>BruinCard@Finance.Ucla.Edu</a>
:/</p>

3

<p>I haven’t even gotten mine yet. Do you guys live in LA? I wonder how long it’ll take to get to the Bay Area…</p>

4

<p>I live in the LA area. Roughly 40-60 min away from UCLA to be precise. Surprisingly, I got my Bruincard in the mail July 2 when MyUCLA said that it was mailed out July 1.</p>

<p>@heyitsspam: Yeah, I got that same message after retrying to activate the card again. Except there was also some warning with an asterisk on it regarding activation without a SSN. But then I fiddled with the browser and cleared the cookies and ended up not seeing either messages and having the internal server error again. </p>

<p>Any thoughts out there anyone?</p>

5

<p>Oh okay, did that and got the same error message as you. Weird, and i cant call the office. i’m guessing they are closed today?</p>

6

<p>I’m getting this error when activating:</p>

<p>Your BruinCard cannot be activated by this process. Please contact the BruinCard office for further assistance at 310-825-2336 or <a href=“mailto:BruinCard@finance.ucla.edu”>BruinCard@finance.ucla.edu</a></p>

7

<p>I got my card yesterday and saw both messages when I tried activating. I don’t know how I received the card if there were missing information, this doesn’t really make much sense. I have orientation tomorrow, so I think I might have to go complain or something.</p>

<p>How fun</p>

8

<p>just activate it there</p>