Cannot activate account. please help?!

<p>I just received my NetID number in the email confirming they have received my application. However, when i try to activate my account using the NetID number and my birthday it says I am not eligible to activate. </p>

<p>what do i do?</p>

<p>If it still doesn’t work on Monday try a Live Chat session with DoIT’s help desk (UW’s Dept. of Information Technology).</p>

<p><a href=“DoIT Help Desk Knowledgebase”>https://kb.wisc.edu/helpdesk/&lt;/a&gt;&lt;/p&gt;

<p>Then try the Chat option:</p>

<p><a href=“Help Desk - Chat with an Agent!”>https://kb.wisc.edu/helpdesk/page.php?id=6454&lt;/a&gt;&lt;/p&gt;