I have an account from about 10 years ago that I’ve been trying to log in to – I have the correct email and password, but every time I try to log in I get this page: http://imgur.com/a/LwcAm
I’ve tried this on multiple computers/browsers, but I always get the same page until clear my cache. I’m able use the forget password link for this account as well, but the hyperlink in the email takes me to a similar page.
Any ideas from admins?
For some reason, my link has been masked.
@aoeuidhtns, please PM the email address associated to that account so I can look into the issue. Thanks!
The link is not allowed, which is why it is masked, although an admin can see what it says.
An admin can probably verify, but my guess (since this was before my time) is that inactive usernames (which a 10 year old one would certainly qualify) were purged when the site migrated to the current platform.
@CCadmin_Sorin Can you add clarity?
@aoeuidhtns, please PM the email address associated to that account so I can look into the issue. Thanks!