College Board Account Issues

I have recently tried logging into my college board account but my information didn’t work. I tried both forget password and username but it pops up that college board doesn’t recognize my email. Is anyone else experiencing this same problem?

That’s happened in the past and was remedied when we switched browsers. I think it wasn’t working on Chrome but was on Safari. Have no idea why that was an issue and it wasn’t repeated except for one particular day, although subsequent to that time we might have changed a setting to allow pop-up windows or something like that.

We had similar problems with Naviance.

I tried switching browsers and allowing pop-ups, but I was still unable to access my account. Thanks for trying to help.

Dumb question most likely but you are sure you have a college board account and you registered with that exact e-mail address? Have you gotten previous e-mails from them in the past to that e-mail address? When you register they start sending e-mail almost immediately. Check to see if you have something from that to your e-mail address (not forwarded from another one you might have); also, double check for security alerts in case someone was trying to hack in (it’s possible that was the problem). Double check spam box for those messages as well.

Worse comes to worst - contact them and see what’s up.

Good luck to you!

I’ve been receiving emails from college board for a year and I haven’t seen an email telling me that someone has tried hacking my account.

Thanks for the help I appreciate it.