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<p>when you said “will not get their tax return information”. That statement implies you do not have their “information”, which means the return has not yet been prepared. What you meant to say is: The IRS transcript or FAFSA upload will not be available until mid-may.</p>
<p>The “tax return information” is available, it is just not available from the IRS to give to the school for verification. Big difference.</p>
<p>As originally stated, the typical situation is: Something about your parent’s return cannot be completed before mid-May, and they will not “get” the tax return information from an accountant until then. A lot of people file for extensions until August, and do not have tax returns by April 15. That is the typical situation and the normal interpretation of your original statement.</p>