Common App Glitch

<p>My counselor submitted my school report; however on my account the school report says started. I asked her what was going on, and when she went back to check it, everything was blank and there was no way to put the information (GPA, rank, evaluations, etc.) in again. It shows a check mark that she submitted mine on the page where it shows all her students' names, but when she goes into my school report, all the check marks are gone. Sorry if this is confusing, but it's really important. Has anyone here ever encountered this issue or knows any fix to it?</p>