@calmom my MA Advantage Plan doesn’t require pre-authorization for most things. My benefits are clearly outlined in my benefits booklet.
@annamom has regular Medicare. @annamom I had this as well until July. One time I did call to make sure a procedure was preauthorized…and the Medicare person politely told me that the doctors office gets this done. So I called my supplement company too…and they politely told me that the doctors offices are the ones who get the prrauthorization…not the patient.
When I was employed, the back of my BC/BS card clearly said I needed to get ER preauthorization within 24 hours of going to an ER. So…my husband was in the ER and I called from the family waiting room. BC/BS politely told me that the ER would be taking care of this.
What I’m saying…in every instance, the patient was NOT the one responsible for getting preauthorization…the medical providers were.
Does anyone here have a policy where the patient is responsible for this preauthorization?