<p>"I know what's going to happen here, but I'm not going to post it because I want the OP to keep the computer like he's intending and get stuck with the consequences."</p>
<p>I would like to know what you think is going to happen. The consequence will be the charge is reversed and I will keep the computer.</p>
<p>Well, its a funny thing. We have 2 issues here. First, I want to make a prediction without revealing what it is until later, but have proof it's what I said. Second, we need to find out what happened.</p>
<p>The 2nd we'll have to take on faith and your good word. After all no matter what happens you could simply post "In the end I still have the laptop and I never got billed for it. Ha ha ha!!" But its an anonymous forum; even if it doesn't work out the way you want you have nothing to lose by posting what really happened.</p>
<p>As for the first, here's my prediction
[quote]
-----BEGIN PGP MESSAGE-----
Version: PGPfreeware 6.5.8 for non-commercial use <a href="http://www.pgp.com">http://www.pgp.com</a></p>
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VTkjNj6uMb+SPidgJEQeFp0J5l4ydNdoHZYtCZkl6aI03Uu6dIlfY3eWy+VV8zCs
eI9Irrfzb5Rj1N3aP5Aa6h6w3A7pytfdXgSAGkX7dJb2vjSvfUX8KhGNea6GLW2B
M2rOwA+si1WmI7iT1hR0Iin5UuBAv6IwDVsttIUKcwdh4EAZG1d0pyWK5EVsYsuD
mFptY/3+Lq/eCB1Wn0uDjdANcbhNvER44YJTxZyWmbEo/xAFqSjwZtsTzdEgsD9o
MOQ6WPv1LWYpYcf0Efphq2p7nGfr5hXX+9zadVRHAgix3Ens7dH3s8Hg8ZGRKyIX
8me1jDAjEi8Bvt4jZ6lQ2605iCvt/6D5xVPq7AtoiG20TaoYDQHhnhl3DkHINMbx
grygSbvA/yaiZnSk31zy/o7CPiCLI7erxfbMo7zDaHC+EIe3b0VblzRwn/L4HO1S
0dxiWuySkrkgb8hUq1LZ
=/TnY
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[/quote]
It's a little hard to read right now ;) </p>
<p>That's on purpose; when I post the key anyone can decrypt it and see what I wrote, I can't change it. On the other hand, it stays a secret until then.</p>
<p>Here's what I propose. Lets wait a few weeks for things to settle out. On November 15th post in this thread what happened. After you post the outcome I will decrypt the post and let you see what I predicted; I'll also post the key so anyone can verify I'm posting my real prediction.</p>
<p>football100---and others---it seems the problem we have with our economy right now mirrors this post. Something for nothing....I am disappointed in your position as I believe it lacks ethics.</p>
<p>The company said it would ship him a computer in 2 days. Instead, it took over a month. Due to the company's (huge) error, he was forced to buy from a different company.
In a world where time is money, I'd say those 28 days are worth $1500, give or take.</p>
<p>Gold Shadow: That is my whole point. My intent wasn't to buy the laptop hoping that the company wouldn't ship it within 2 days, file a chargeback, and then hope the company then ships the computer.</p>
<p>Even if I didn't buy another computer, I felt that the company shouldn't be able to hold my money. They never responded to my e-mails, so I filed a chargeback. That is their fault that they shipped the comptuer to me after I filed a chargeback.</p>
<p>They eventually responded to my e-mail after I filed the chargeback and stated that I was inpatient and that they can't guarantee all items will be shipped within 2 days. If they can't guarantee it, it shouldn't be stated.</p>
<p>maybe the analogy works, maybe not.</p>
<p>say you walk into a deli. you get a sandwich. hand them a $20 bill. the cashier was supposed to give you around $10 back, but instead gave you $25 in return. he mixed up one of the bills.</p>
<p>seems like the ethical thing to do would be to let the cashier know of his mistake and get your right change back. though ethics is all relative to your own believes i suppose.</p>
<p>now add this to the mix. say the person making your sandwich was rude in taking your order. made you wait longer than you needed to. the cashier still makes the mistake of giving you more change than you were supposed to get. do you still keep the money?</p>
<p>people make mistakes all the time, it's not our job to take advantage of these mistakes when money is involved.</p>
<p>reminds me of those people who took advantage of the ATMs that weren't working properly on 9/11 and thought they could get away with it based on the situation. it's not your money. or in this case, you didn't use your money to pay for it.</p>
<p>I never cheated anybody. I paid for my computer, I never received it, I filed a chareback, and then the company shipped the company.</p>
<p>If the company handled it differently and responded to my e-mails in a timely manner and apologizing for the delay, I probably would have acted differently.</p>
<p>They said to me that I was impatient.</p>
<p>This is not good customer service. Before of that, I will let them catch the error for their bad custoemr service.</p>
<p>let's be honest. you filed a chargeback. you paid for it but got your money back and still got the computer. yea they had crappy customer service and were late on shipping, but does that really change what has happened here? if you want to justify it with saying you'll wait until they find out about their error (an assumption which may never happen), well congrats, you just got a laptop for free. they most likely won't find out about the transaction because as you've already noted they have bad structure in the company that allows these things to slip through.</p>
<p>by the way, what company is this? even if it's by PM, i'm curious to know.</p>
<p>
[quote]
I paid for my computer, I never received it,
[/quote]
</p>
<p>Then whose computer do you have?</p>
<p>I first never received it, so I filed a chargeback.</p>
<p>After I filed the chareback and received my refund, the company then shipped my computer.</p>
<p>It costs money to ship it back. </p>
<p>Time. And energy. </p>
<p>Declare your intentions, and see what they'll do.</p>
<p>I remember a quote from Wall Street: "Greed is good".</p>
<p>That is exactly what you have going on here. You got a laptop that you didn't pay for (your initial payment was refunded) and now you think you should keep because you are upset with their customer service.<br>
Let's see: I bought a house figuring that the appreciation would take care of the balloon when I have to refinance. that isn't going to work out and I'm POed at the bank, so I'm going to stop paying because of their poor advice. They will say "OK, keep the house we gave you bad advice". Sure;that is going to really happen, but that is what you want to happen here.</p>
<p>What you are doing is STEALING A COMPUTER!</p>
<p>They will figure this out when they close out the books and then they will put the charge back on your credit card and you will be screwed because you will not be able to return the now used computer.</p>
<p>Fool!</p>
<p>How am I stealing a computer? They shipped the computer to me after I filed a chargeback against them. They were stupid enough to ship the computer to me (eventhough they gave me a refund).</p>
<p>The computer will be used wither way. So, I won't be screwed and no I am not a fool. The company is the fool.</p>
<p>"Let's see: I bought a house figuring that the appreciation would take care of the balloon when I have to refinance. that isn't going to work out and I'm POed at the bank, so I'm going to stop paying because of their poor advice."</p>
<p>Poor advice has nothing to door with poor custoemr service.</p>
<p>You are keeping something which you did not pay for.<br>
Value over $1,000. In some states that qualifies you for felony grand theft.
That is it. Plain and simple.</p>
<p>Customer service doesn't even enter into the case.</p>
<p>football100--If I understand your position correctly---because of the poor service of the company you feel entitled to keep the computer and not pay for it. So poor service means you have 'earned' a $1500 computer? Personally, I can agree with you that poor service on the part of the computer company does mean you should receive something from the company in hopes to earn future business from you-now the question is just how much? I think $1500 is not justified in this instance, but some kind of voucher/coupon and a letter of apology is correct. Keeping the computer and not paying the $1500 is like going into a store and stealing it. Not right-not OK. If they offered to GIvE you the computer without charging you-then you are absolved.Otherwise---you are stealing the computer.My two cents-APOL</p>
<p>I understand that you decided to cancel the order for the computer but they shipped it to you anyway. Experience tells me that once you accept delivery of the item, you're bound to an agreement to pay for it. If the company sent you the item even after you cancelled the order, you would have been better off refusing the delivery. Be ready to see the transaction on your credit card with the next two months.</p>
<p>Here is the definition of stealing:</p>
<p>"to take (the property of another or others) without permission or right, esp. secretly or by force"</p>
<p>Did I take the computer without permission, secretly, or by force? No I didn't. I didn't steal anything. The company shipped the company to me because of their mistake.</p>
<p>"If they offered to GIvE you the computer without charging you-then you are absolved."</p>
<p>Well, I guess I am absolved. The company gave me the computer without re-charging me for it.</p>
<p>You're the kind of guy that uses the "But the keys were in the ignition, so they meant to give it away!" defense when they're caught by a police bait car, aren't you?</p>