CSS Error?

<p>I filed my CSS profile for all of my schools back in December, and received a confirmation from Collegeboard:
"This email serves as confirmation that you have submitted the 2009-2010 CSS/PROFILE Application, and that payment has been received. Please keep this email for your records. "</p>

<p>However, when I checked my financial aid status for one of my schools, it said that I had not yet completed a CSS profile for that school. Keep in mind that the application status was totally up to date: they have everything else, like the transcript, recs, SAT scores etc.</p>

<p>What's going on? Do I have to re-submit?? Please help!</p>

<p>Since it costs money to submit the Profile, I'd give them a call and have the confirmation to that school handy.</p>