I am currently attempting to do my CSS profile for the upcoming year, but I am getting a link that says the “401 is not found.” Is this just my computer/account, or is this happening to everyone too? Thanks so much
Can you try a different browser?
Wasn’t working for us either this morning. Maybe overloaded since FAFSA is open now? IRS retrieval tool in FAFSA doesn’t seem to be working either.
Someone in another post said that if you submitted some Schedules when you filed tax, the retrieval tool doesn’t work. It’s a new thing from this year (2018 tax).
The retrieval tool worked a day later for us, must’ve just been down. CSS profile still isn’t though, hmmm.
Your are right. I tried one last time again last night and it worked! I thought it was not working because I have several Schedules.
I’m getting the same error message on the College Board CSS link. Good thing those apps aren’t due until December!
Somebody suggested on another thread to clear cookies, that worked for us. Thanks to patsmom!
Clearing cookies and sometimes using a different browser…
Nuts, right?