When the Profile asks questions about “parents” - how much is being contributed to school etc, is it asking for only the primary household parents or ALL parents, including non-custodial parents? SD is helping fill it out for her mom and is confused.
Also- how the heck do you get into the non-custodial profile? There was no CSS ID number or password in the email we received.
The custodial parent fills out the CSS Profile using only that family’s info (no info from the non-custodial parent’s family included). The directions state that explicitly that as soon as the question comes up about whether the student’s parents are divorced. The custodial parent is also prompted to input the non-custodial parent’s email address to generate an automatic email.
The non-custodial parent then gets an email prompting them to complete the non-custodial CSS Profile form. The student should be able to tell you the CSS ID number if it wasn’t included in the email.
So each parent fills at the form including ONLY their own info - and the info of their new spouse if they have one.
Thanks for the response, Springbird. We have not gotten the non-custodial email, whether it is sent through that specific question or through her dashboard at the bottom. We keep getting a generic email that sends us to the profile page. We have never received log-in info.