CU Boulder Identikey Help!

I just was admitted last night and confirmed my enrollment this morning.
I’m trying to activate my identikey but every time I enter my info it takes me to a page that says “the credentials entered found no user” even though I’m putting everything in right.
Anyone else have this problem?

My recollection is that it says on the site that it can take 3 to 5 days for you to be plugged into the system upon acceptance, before the Identikey process will be accessible and work for you.

@annaleigh275 I called the admissions office last week to ask about something wonky with my portal, and the person I spoke to preemptively told me that the identikey stuff isn’t totally up and running yet and it could be around a month before it starts to work.

That would be strange, because my recollection is that we had to get the Identikey done in order to access and apply for housing. I can’t imagine CU Boulder going for a month, at this point in time, with people not being able to access the housing application…

Mine let me activate it after 24 hours so it must just take time for them to get your info into the system, especially since i confirmed right after being admitted. It takes 3-5 days after activating for the housing app to become available.

@TreeLights I am just assuming it must take a month for other features of identikey to start running, like maybe registering for classes? Because housing is on there and the housing app opened a month ago.