Cuny application error

So, I applied to CUNY and I was trying to check my status, because 6 weeks already passed but it didn’t show me my application, it went back as if I’ve never submitted my app, and when I called to see if it was only a technical problem the operator said there is no application filed under my name. I called around midnight Friday, I don’t know if that might be why. I need help ASAP

@cof321 Contact your guidance counselor.