I have never posted in a forum like this, and am hoping for advice. We have ushered one child successfully through college already and I just feel helpless.
Our daughter began college one year ago in the summer. She started two weeks out of high school. She entered into the honors college, had an excellent GPA, and is a responsible girl. She had a tough time with a few bad breaks that really are just life…a not so great roommate, a stolen math notebook with all her work in it, another driver hit her and totaled her car, etc.
Her first semester was ok. She held her own. The next two semesters (through the spring) she struggled extensively, made a couple of Ds, and then a couple of Fs. We didn’t know about the Fs. She was so embarrassed and in a state of panic trying to fix it.
At the end of the spring semester, she received a templated email saying she was out of the honors program. A little while later, another templated email that said you have been placed on academic probation. She was honest and shared it with us. There were no details or directions of any kind.
She was signed up for three or more classes for the summer and went and changed her schedule online and dropped one or two classes and only signed up for two classes. I now know that she was in a vortex of anxiety trying to fix the whole thing. There was no direction, no hold on her registration to receive further information about probation at this time. She mistakenly thought probation wouldn’t start until the fall.
I spent a week here and there with her during the summer and I now realize she studied too much and obviously it was not effective. She performed poorly in both classes. Her math class only had two tests and her final average was a 69.8 and she needed a 70. The anxiety was obvious and heartbreaking to me as parent.
Now, all of this to say that is when she hit bottom. She was completely broken and asked us for help. We brought her home and got her to a doctor. I had suspected for a long time that she needed some type of help, but just wasn’t sure. She came out of that appointment shocked that every question he asked her seemed like a picture of her life. He encouraged her to take a break with a light load and he also prescribed something to help her anxiety. The first meds she took she said she never knew she could feel released from so much stress. Please keep in mind here that her physical symptoms had been so bad at college that she was vomiting, going for days without sleep, gained 50 pounds, and would call me crying constantly. (I found this out in bits and pieces) She was home for a couple of weeks and felt truly ready to try again.
Before we bought her home, she emailed her advisor and asked if there would be a penalty if she became a part time student during her probation. The advisor immediately responded it would be fine. Still no word about anything else.
Later my daughter tried to change her fall schedule and there was a hold on her account. She emailed her advisor and asked why. The advisor replied back that, “oops”, you weren’t on my list for probation so I didn’t know. You got lost between the honors and regular advising. You need to click on this link and watch this extensive information about what probation is and then fill out this survey saying you did it and you understand it. I instructed my daughter instead to reply that no one had notified her about any of this information upon her initial placement on probation. The advisor did not reply and two days later the advisor forwarded a templated email to her saying she had been academically suspended (obviously from her summer grades).
She is devastated and felt as though she finally had some help with her anxiety. She is now medically diagnosed (before she was suspended). She began to research and found out that other students received extensive information about probation. She did not. The email from her advisor admitted that she got lost between the honors and regular advisors.
We have tried to be supportive, but let her be independent as it worked well with our other child. We know she earned poor grades, but we also know that information was not provided to her. She read the policy about probation in the college handbook when she was placed on probation, but it was very general. The protocol and procedures were in this presentation (that she still hasn’t clicked on from a few days ago) that advising failed to provide to her. Moreover, I believe advising should have put a hold on her summer class registration until she acknowledged her probationary understanding, but the advisor admitted she fell through the cracks.
I know my daughter earned poor grades, but now we know she had a physical obstacle that hopefully has an intervention now in place. I do not want to go in blaming the college, but do you think we can go into advising with her and explain all this and ask for a petition of reinstatement based on the fact they didn’t inform her and she didn’t know about the summer classes? She now knows she would never have signed up for summer classes had she been given information about probation.
Please no lectures. We already feel like failures as parents. We have to be strong guidance for her now, and I don’t know if this is all her fault or if the college could at least meet us partway since they didn’t inform her properly (by their own words in an email). We do not want to burn bridges and we want her back on track. If you’ve been through this, please share your thoughts.
Thank you.