<p>Some people like directions; some never read them (men usually in my experience). Everyone should be able to find directions (as in “let me google that for you”) but what’s harder is trying to find YOUR particular situation. I’ve spent hours trying to fix and research problems and I’m pretty good after all these years.
Allyphoe–I love publisher because I’ve used it a million years and pretty much know it inside and out. The trick is saving it in the right format for others to read. Heaven forbid I start over on something new. I avoid updates like the plague. I learned Access which is great but OMG there is a 600 page book on it! I learned that by tutorials on the internet but it’s time-consuming.
Unless something is job specific (as Access was), I wouldn’t have time to “just learn” stuff. I do know that many job descriptions these days will list specific programs that they require. Maybe while they’re handing out computers to college students they should give out the list of required computer knowledge to go with it.</p>