<p>My view is that this problem is a sign that digital technology is becoming more mature. These kids have never had to figure out how to download software to open an attachment because they’ve never had to. For them, technology just works. It’s like cars–when they first appeared, people who owned cars needed to know a lot about how they worked, and how to repair them. Now, most people don’t even change their own oil. Older people always grouse about stuff like this.</p>