Direct unsub loan is 0

So I got letter like this while back saying I was getting around 12,000 in total. Then next day I got letter saying my direct unsub loan which I was getting 6,000 ( 3,000 for each term). Now on my spring refund , It says 0. Why I accepted the awarded independent loan for 9,500. My classes in spring are 12 credit hours all for same degree. In my school site it says that some of my classes do not start till mid term which is not true? I am just confused and upset. I can’t contact my school till monday.

Are you an independent student?

yes

Contact your financial aid office on Monday.

Maybe they have you logged in as a dependent student.

You think its a mistake right it seems really odd , I also get this flag that my classes have not all started when they have.

What says 0? After the school disbursed the loan to your account, the financial aid list should be 0 loans.

No only fall has been disbursed. My letter before screw up says this http://imgur. c m/0eTk2b6 example of whats wrong.

The only people who can answer this for you are in our financial aid office. Call or visit them Monday to find out what is going on.