does your CC app for iphone work?

I have many issues with this app on the iphone:

  • Sometimes it “forgets” my account and does not display the “participated” tab
  • It often crashes on startup

Is this common for other users or is there something wrong with my phone ? (iphone 4, ios 4.3.1)

It works well for me. Is your app updated?

I have the current version. It us so annoying that I have stopped using it

Hi there AleaJactaEst, thank you for your post. I am sorry you are having troubles and I really appreciate you taking the time to post something. Let me try and address your issues.

<li>Sometimes it “forgets” my account and does not display the “participated” tab
When this occurs have you noticed if the button on the menu screen says “Login” or “Log off”? I have attached a picture in the case where “Log off” is displayed. If, in fact, it says “Log off” it should definitely be displaying the “participated” tab. Please let me know if otherwise.</li>
<li>It often crashes on startup
Did you have the application installed and then perform an IOS upgrade? Did it work well for a while and then start crashing or has it always done this? We have seen that for some users IOS upgrades can end up corrupting their data files which can lead to crashes. This unfortunately happens with other apps as well during upgrades and is something we are looking into even though it is not something we control directly. Once solution that usually works is to remove the app and then reinstall.</li>

Feel free to PM me, or reply to this post.

Take care,
SonicDMG

@Sonic: thank you for your suggestion. I erased and re-installed the app and it seems to be working fine now
Thanks again

Ok, excellent! I am glad that it is working for you.

Have a fun day. :slight_smile:

My problem: whenever I try to change something in Settings (font size) it crashes without changing. Ideas, anyone?

I can’t open PMs. I can open the inbox/outbox, but when I click on an individual message to open it, I get:

Thread Error
The page you are visiting is invalid.

But I can open them on a computer or on the actual Internet application on my iPod.

I have the same problems as the above poster. But, mine also crashes and doesn’t recognize my account sometimes.

Hi there folks, I noticed that some of you are having the same or similar issue as the original reporter. With that, have you tried to uninstall and reinstall the application? If so, are you still having the same issues? We will also be upgrading the server end here pretty soon which should hopefully address some of your issues. Please feel free to PM me directly with any issues.

Thank you and keep posting any issues or concerns so we can address them. :slight_smile:

Wow, I just noticed I used the word “issues” a bunch in a row. I will ensure to change up my words in the future. :stuck_out_tongue:

Yes, you seem to have an issue with “issues” :slight_smile:

Nice Lenitus. :stuck_out_tongue:

The app is still crashing every time I try to change settings such as landing behavior and posts per page. I have deleted and reinstalled the app a number of times, and reinstalling does nothing to help prevent the crashing. Otherwise, I love this app and hope you can find a way to fix these problems, CC! Thanks!

Hi Auspicious, thank you for your response. I am glad you like the app. Sorry you are having issues. :slight_smile: Ok, it looks like there are a couple of you having this same issue all of the sudden and obviously reinstalling is not doing anything at all. We have a new server upgrade going in place here soon that should hopefully address this. I will keep in touch. Thank you for your patience while we figure this out.

I cannot read my PM’s and when I search something I get the same few threads everytime that don’t relate to what I searched.

Hi skittles555, are you on IOS or Android?

No improvements to this situation. Can’t make changes in Settings (font size, for example) without crashing the app.

Hi testobsessed. I can repeat the crashing issue in settings on my end as well. However, I just noticed that my settings will only crash if I attempt to change any of the options from the selection lists and not from any of the sliders. An example would be Font Size compared to Enable BBCode. I can change Enable BBCode all I want and it saves the setting, but if I try and change Font Size it will crash every time. Is this also what you are seeing?

Yes, Sonic, that’s the case for me, as well. I just checked.