Collegeboard has handled the financial aid uploading system terribly and my documents from February 22nd haven’t been processed although ones from March 1st have. Considering Duke’s deadline was yesterday, is anyone else having this issue and have you been able to solve it?
Also, has anyone been contacted by Duke directly for the documents?
When you say ones from 2/22 have not been processed yet but ones from 3/1 have are they both from you and whether they were or not were the docs all sent via scan or some scanned and some sent priority mail ? I had a problem at that time with my scanner so I sent them Priority Mail USPS. I always save receipts and IDOC received my sons docs on 2/10 and it took till 2/23 to process. Also keep in mind like income taxes waiting till 2/22 to send docs when IDOC opened up on Feb 5 for sending docs means you’re going to be delayed no matter what. Did you call IDOC and speak top someone and ask to speak with a supervisor ? I did and they were very helpful and even received a callback. I emailed Duke FA office in mid February and they replied ED or regular that they would not be loading FASA info till at least the first week of March. Have you checked your Duke student info site lately as well ?
They were all scanned and uploaded but it’s all good now after calling them twice. Thanks though!
You’re welcome. It took a bit of time for me as well even after sending all the documentation very early. From the time it was received it still took over two weeks for the IDOC site to even show it was received yet when that was updated the actual date it was received was correct.