<p>Has anyone had trouble setting up their Wash U e-mail on Outlook or their smartphone? I followed the online instructions with incoming and outgoing ports, etc. but it does not work.</p>
<p>Yeah it’s not working for me</p>
<p>Incoming server should be POP mail with the name outlook.com and port 995. I never configured the outgoing server, though.</p>
<p>Check out go.wustl.edu for the new go account info (well new as of 2 and a half semesters ago) – it should work fine. If you’re already doing that and it doesn’t work, your accounts probably not setup.</p>
<p>I used the information at go.wustl.edu/faqs. My account is working in the sense that I can send and receive e-mails from my account (my at go.wustl.edu account, not in Outlook). When I set up the account in Outlook, it does appear as an account, but it does not receive my e-mails and it repeatedly asks for my user name and password.</p>
<p>Outlook won’t update without the correct username/password, which is why you might see an account, but it won’t update, and it will keep asking for your username/password everytime you logon when it has incorrect info.
Why…I’m not sure (make sure you’re using the @go.wustl.edu for name and not just @wustl.edu)</p>
<p>Thank you so much marcdvl!! For all of those who may be having problems, the trick is to add the “go” to @go.wustl.edu. Use that each time it asks for your e-mail address or your user name. Also make sure you check (at least for Outlook 2007) “require logon using secure password authentication” AND “my outgoing server requires authentication.” Good luck.</p>
<p>Yeah, whenever you log in you need the “go” but anyone sending an email to you can just type @wustl.edu.</p>
<p>I was able to set it up on my iPhone. I used the instructions on the website.</p>