<p>Well, take a screen shot of the NPC. also print a copy and have that on hand when you call. </p>
<p>As you know, you have to sound grateful for what’s been offered, but you need to review his award because you think it’s $5k too short based on what you expected from the NPC. </p>
<p>Mention that you’re a single mom and that you can only pay the $15k per year</p>
<p>Is this Vandy? </p>
<p>I’m curious…does the NPC make it clear that there is only ONE adult in the home? Or is that vague? For instance, if the way the NPC asks questions (Family of 3, 1 in college), could it have assumed that there are 2 parents, one child? If so, then that’s the cause of the discrepancy. Adults “cost more” in a family so they’re given a larger exemption. </p>