Has anyone not received scores from the 9/14/19 ACT exam? We’re being told they’re in the ‘recovery’ process, but ACT won’t admit they’re lost (yet). Has anyone been through this process and know how to get some real answers/action from ACT?
We are in the same situation. My son who is a senior took the test 9/14/19 and still does not have scores. Called ACT weekly since week 3 and ACT said no problems, scores are in process. On Nov 8, admitted they do not know where they are. They are also doing a “recovery” but are saying that even if they find them they will not be scores for another 2-3 weeks. We asked them to draft a letter to the EA and ED schools, still waiting on response. They have no sense of urgency. Make sure you send an email through act-cares for documentation. Our high school has never heard of this happening, colleges extended deadline to Nov 15 but now that has passed.