<p>Your school’s financial aid office is NOT going to be swayed by the “FAFSA regional office,” assuming that is a help line you are calling. Phone operators do not have the weight of the Department of Education auditors. </p>
<p>If you believe your school is counting something that it should not count, you should go through the chain of command in the school’s financial aid office. Someone will be able to explain why something is/is not counted. If you truly feel the school is incorrect, you should contact the Federal Student Aid Ombudsman.</p>