fee waiver problem

<p>I applied through common app and for payment I used collegeboard. I just received a letter (today) in the mail from NYU saying that they did not receive a payment. Does anyone know if the collegeboard fee waiver works? Or what else I have to do? (I'm not a child of an alumni). Any advice will be grateful. Thanks!</p>

<p>Call the NYU Admissions office and explain your situation and ask for their guidance.</p>