He should go into the financial aid office and speak to them. They will be able to advise him on the appropriate procedure. He can call or e mail too, of course, but I do think there is typically more help if he is there in person.
He should go into the financial aid office and speak to them. They will be able to advise him on the appropriate procedure. He can call or e mail too, of course, but I do think there is typically more help if he is there in person.