Financial Aid Issues

Hey everyone

Im having some issues with financial aid I was able to get all the requirements done such as getting tax transcript etc. However now it seems like I’m not getting my full financial aid award. Last year they paid everything in full I didn;t need to pay anything this year was very strange. At first on my bill it says they were only going to cover very little but now it says they are covdering more and I have to pay a little over $5,000 . My dad called the financial aid office and said they got the paperwork late and they were going to send the full award in an email but in a week. its been a week but I still haven’t recieved anything. No email no update to my bill or anything. I tried emailing them its been a week since they have not responded at all I tried calling them nothing it just says number not available and disconnects the call so I cannot leave a voicemail either. I don’t live close to them otherwise I would go see them in person about this.

The reason why this is an issue is because my bill is due soon for this coming semester. I need to know whether or not this is my full award and its all im getting but I cant be sure unless I hear from them. To be honest its really strange that last year they paid everything but this year they are not my grades are also pretty good despite one class I failed in the Fall 2018 but I retook it and passed. Im not too sure if financial aid will look at midterm grades or lets say im doing poorly but then I improve later on which is why my aid might be affected. I was told that sometimes if the financial aid award is late they still manage to get everything sorted out but I dont feel too confident with that.

Has anybody ever expereinced something like this? I just feel so hopeless and frustrated that I can’t get in contact with them and they won’t respond to any emails. Ive been worrying about this for weeks now. At this point writing this thread is the only way I can get this issue solved. Any ideas?

Sorry for this long post

Also there was no change in income

Which school? Siblings? Ira rollover? Is there a merit award in there as you talk about grades? You can just call another number and get forwarded, there is no university that just has one number. One of my kids started school on Monday and the scholarships are not applied until the end of this week apparently. Merit, not need.

Look online and make sure you have the correct phone # for the FA office. Then call again.

Really, the only ones who can help you are at your college.

Look in your portal and see if the full amount is awarded but just not paid to your account yet. Most schools do not require that you pay if you are waiting for FA (that has been approved).

At both my kids’ schools, they only did things on Wednesdays! If your aid came through on a Thursday, you had to wait until the next Wednesday for that to process. If they were sending a check, it took WEEKS as it had to go to Hartland in PA, and then THEY had to send the check.

I actually called the financial aid office today and yea your right. For whatever reason it can take a while to recieve the award. I find this hard to believe that only Wednesdays they did stuff seems a little strange. The financial aid office told me that I still have to wait because they were actually doing the freshmen financial aid packages first then come the sophmores juniors etc. I just hope they get it to me on time. Thanks for sharing