Hey everyone
Im having some issues with financial aid I was able to get all the requirements done such as getting tax transcript etc. However now it seems like I’m not getting my full financial aid award. Last year they paid everything in full I didn;t need to pay anything this year was very strange. At first on my bill it says they were only going to cover very little but now it says they are covdering more and I have to pay a little over $5,000 . My dad called the financial aid office and said they got the paperwork late and they were going to send the full award in an email but in a week. its been a week but I still haven’t recieved anything. No email no update to my bill or anything. I tried emailing them its been a week since they have not responded at all I tried calling them nothing it just says number not available and disconnects the call so I cannot leave a voicemail either. I don’t live close to them otherwise I would go see them in person about this.
The reason why this is an issue is because my bill is due soon for this coming semester. I need to know whether or not this is my full award and its all im getting but I cant be sure unless I hear from them. To be honest its really strange that last year they paid everything but this year they are not my grades are also pretty good despite one class I failed in the Fall 2018 but I retook it and passed. Im not too sure if financial aid will look at midterm grades or lets say im doing poorly but then I improve later on which is why my aid might be affected. I was told that sometimes if the financial aid award is late they still manage to get everything sorted out but I dont feel too confident with that.
Has anybody ever expereinced something like this? I just feel so hopeless and frustrated that I can’t get in contact with them and they won’t respond to any emails. Ive been worrying about this for weeks now. At this point writing this thread is the only way I can get this issue solved. Any ideas?
Sorry for this long post