Financial Aid showing as not received on portal 2 months post CSS/IDOC

I am hoping it is because S applied RD. I can see on my end when CSS was sent to Rice, FAFSA sent to Rice as well, no docs outstanding on IDOCS but one for one to a different institution (that is not due until mid Feb.) Maybe the office has just not married up the info to S’s app, which went in recently (12/21)? Portal says “at this time we have not received your financial aid application.” Obvs I’ll have to call but wondering if anyone else had this happen.

They are off in admissions until January 2. They get a lot of financial info from people that never submit applications. I doubt anything will happen until the underlying application is submitted and processed. Rice gets a huge dump of applications between 12/15 and 12/31. Likely the financial aid stuff and the applications will get synced after the first of the year. If you don’t see anything happen online by about January 13, give them a call.