I never used the 1098-T. I used the actual charges and credits from the bursar’s web page, and I kept all payments in the same tax year as the tuition. You had to pay in Dec, so that is in 2019 tax year. You’ll always have this issue, but it will work out until the final year. In 2024, you won’t have paid anything after Jan 1, so your Box 1 will be about $19.2-$6k (if number remain about the same) and Box 5 will be $21k (half the scholarship for that year).
If you use a tax program like turbotax it will ask you to put in the amount on the 1098 and then it asks if that amount is correct. I always checked ‘no’ and then it would ask for the correct numbers.
Not all fees are QEE for the AOTC. Transportation, some sports and recreation, insurance are not even if they are required by the university. You pay them, they don’t show on the 1098-T.
Your box 5 is showing $21k as the scholarships received in 2019 (correct, as you received $21k for fall scholarships in 2019). The spring semester scholarships are not received until the spring and aren’t posted until they are received so aren’t on the 2019 1098-t form. The tuition box 1 the amount you PAID in 2019 toward Spring 2020. You paid $19.2 in tuition and fees for fall (some by scholarship, some in cash) and paid extra $ in Dec. The school puts the amounts paid in 2019 in that box. That’s what the Box 1 is showing. Box 5 is the amount of scholarships received in 2019. The spring has not yet been received.
I’d go to the billing page and see how they applied the payments and scholarships. For one of my kids, there were 5 things billed (tuition, 2 fees, meals, and insurance). There were 9-10 forms of merit aid, athletic aid, federal and state aid, loans, etc., and they broke them all out as they applied them to each charge. It was very easy to follow what was taxable or what could be used for the AOTC from that. It took two PAGES for the awards to be broken down and applied to the 5 charges. The scholarships used for R&B were easy to see. The amounts were included in box 5 but the charges were not in Box 1 as they weren’t QEE.
My other daughter (different school) did it a different way. Added up all the charges, added up all the aid and loans, subtracted one from the other and I either paid the difference or she got a refund. It was about 1/4 of a page long. Her 1098-T still didn’t work as they billed in Dec., not due until February!
Did your son take any loans? That’s the same as cash if used to pay any of the tuition. Don’t pay taxes on a loan.