<p>FlashingDots: Did you cancel ALL the charges? Or are you leaving 1 charge? (<--perhaps they charged you because you were able to buy a ticket)</p>
<p>?</p>
<p>yea i called and they told me the charges wouldnt go through. also that they didn't have a record for me purchasing anything, meaning that after all that i still didn't get the tickets. sad day!</p>
<p>chumphree, did you get an email confirmation from cal? bc i did and im hoping that that isnt an accidental red herring</p>
<p>I got an email purchase confirmation from Cal, and I think you will only be charged once if you get to that final screen "Thank you for your purchase" etc.
I don't think you get charged for failed attempts to reach that screen.</p>
<p>Quote:
Originally Posted by RaNe
Gah, I picked the second option instead of the first because I thought we'd be able to "add-on" the two games at the end of the checkout. Is there an option for people who accidentally chose the second option to add-on the last two home games for $32? </p>
<p>Quote:</p>
<p>i wish!!!!</p>
<p>I called-up the Cal Ticket office and asked whether the two tickets could be added on. They said to send an e-mail to <a href="mailto:ato@berkeley.edu">ato@berkeley.edu</a>. The subject line of the e-mail should be "Freshman Free Ticket Upgrade" and the message should ask for the tickets and contain the student's name and ID number</p>
<p>OMGOGM yeah mine were upgraded!!!! i'm so happy!!!!</p>
<p>Really? Did you send them an email? I haven't gotten a response back yet.</p>
<p>yeah i sent them an email yesterday and then i randomly checked my email because of the post before me and i saw this:
[quote]
Greetings from Bear Territory!</p>
<p>Your Freshman Free tickets were upgraded today to the full 7 game
season
Freshman Tickets. A charge of $32 will be assessed to the credit card
that you used to charge the original 5 games on. Thank you for your
support of Cal Athletics and welcome to Cal!</p>
<p>Go Bears!
Cal Athletic Ticket Office
[/quote]
</p>
<p>My son received a response that he received the upgrade. Did your e-mail include the Subject line that this was for the "Freshman Free Ticket Upgrade" ? Did your e-mail also include your name and your I.D. number? I'm going to guess that their office receives a ton of e-mails so if the request is in a different format, it may take longer to process.</p>