Getting logged out

Oops, looks like I spoke too soon…

Guys, the log out issue is still work in progress for the tech team. I’ll let you know once it’s fixed.

@ClaremontMom, thanks for reporting! That problem has now been resolved.

Me too.

So for the past few days each time I go to open cc instead of having my SN on the top right it has the "log in " command, but s soon as I click on it, it logs in and up comes my screen name there. Whats up with this?

This is so annoying :frowning: Literally every time I go to a new page on my phone, I’m logged out.

This has been happening for at least a couple of days.

I am not signed in, reading a post, and decide to add a comment/reply. click on reply, it gives me the sign-in screen, I sign in. Instead of returning me to the post I was reading/wanted to reply to, it sends me back to the forum home page. Now I have to try to find that post again.

This is not how it has worked in the past, and it is incredibly inconvenient, as I usually don’t even know which sub-forum I was in. In the past, I was sent right back to the reply box from which I had been directed to sign-in. Wondering why this was changed, or if it’s a glitch.

@CCadmin_Sorin

I know it’s,the weekend but this is getting worse instead of better. I can get into the site…but the problems are many.

  1. Log out on each page change.
  2. Very sluggish loading...VERY.
  3. Lots of "an error has occurred" messages when I try to post to do a post report. Usually takes three or,four attempts.
  4. Orange "post comment" box is paled out. It is right now on this post. To post, I will need to copy this post, then exit the area, then enter again...meaning I will need to also log in again. Then I have to,work fast to paste the post...and post comment.

Still not seeing screenname in the "log in"area till after I select the log in- -then it appears without having to log in

I have the same issue. I also noticed some threads where there is a green checkmark indicating I responded in it, but I never did.

Now when I get logged out on mobile, it takes me to the full, desktop version of the website to log in. Which is really hard to navigate on phone.

Well…I only now have to log in half the amount of times…but I still need to hit that log in button…even though clearly, I’m logged in because I don’t need to enter my user name or password.

It is not fixed. Problem persists.

Can we please have an update about this? It’s obnoxious.

Also on mobile site if I am on “latest posts” forum reading different threads and hit back button it throws me to full site view instead of mobile. Doesn’t happen in other forums.

Just noting that when I leave CC on my cell and come back, the login request includes this message:

“There was an error fetching the connection data.”

The need to re-login eems to happen at random, cell or laptop. But on the laptop, I can check ‘keep me logged in.’

My “back <” button sends me to a blank screen pretty regularly lately. This is a new problem.

ETA: This is only a problem on mobile app.

@CCadmin_Sorin, Is there any update on what’s going on with the log in? I use CC on my iPhone & desktop and both are having issues. Sometimes I have to enter my ID and password, but many times I just hit “log in” and am taken directly to the site. I don’t like entering my ID and PW when I’m in public places.

I’ve also noticed that funny things happen when I hit the back button. Instead of going back to the forum the thread is in, I sometimes end up on the main forum page. The “post comment” button sometimes is light and doesn’t do anything when I press it. It’s very frustrating and seriously interfering with my enjoyment of the website. I come here for a break from the minor annoyances of life. It defeats the purpose if navigating the website only serves to add to them.

@CCadmin_Sorin

And to others…

When I edited a thread, it used to show the time I edited it right on the post. That no longer is happening.

So…was some new update done?

test 2

@thumper1, I’ve just edited the post above and it showed the edited mention. Does anyone else experience the issue?

The logout issue is still work on progress (as this is very difficult to replicate). I’ll update you as soon as I have news. Thanks!