HELP! Can't access decision— portal requiring pin!

Hi-DD just got the email to check the Mount Holyoke portal for her admission decision, but the portal is requiring her temporary pin, which she discarded ages ago when she set up her password! She has emailed admissions but I’m wondering if anyone knows of a solution that won’t require waiting until morning?! I think most schools use the same software for this so advice from applicants to any school, not just Holyoke, may be helpful!