<p>My school uses naviance and apparently the college counselor doesn't know how to use it properly. My teachers and counselor submitted three recommendation letters one of them got through but the other two 'failed' although i got an email from naviance confirming that one was sumbitted.
Now, I requested the two 'failed ones' on both common app and naviance (in response to the instructions of my college counselor).
IS this the problem??? how can I fix it? I have some applications on common app and not on mail that I need to fill in by the end of the week!</p>