HELP! New "Non-Custodial" CSS Profile Problem

Paying for College
1

Hi, my noncustodial parent made a new account as the Non-Custodial Profile is no longer available. However, once he got past the Parent Information page, it states “You currently have an application for 2018-19 using another College Board account. Please sign in to complete it or add additional schools.” I have submitted the CSS Profile already for my custodial parent.

I have some theories about what the problem could be…maybe the login information he used for the NCP last year is what he should be using, since he signed up with the same email address? Any tips?

2

Try reviewing this thread - the process this year for NCPs is not at all intuitive.

http://talk.qa.collegeconfidential.com/financial-aid-scholarships/2023744-where-to-make-css-profile-for-non-custodial-parent.html

The University of Denver has a good walk-through as well: https://www.du.edu/financialaid/media/documents/creating_ncp_account.pdf