<p>Who cares if it is out of state? Just read about the complaints about long processing times. You can’t go to this place if you need service, you have to deal with what many people are saying is absolutely terrible customer service. Are they holding money before disbursing it longer than they should in order to collect more interest? </p>
<p>It’s not the same as when you get a direct deposit from a company for a paycheck. Your company sends the money to an automatic clearing house (ACH). What the universities are doing, is sending the money to another middle man BEFORE the ACH. Universities---->Higher One---->ACH---->Bank Account vs. Company you work for---->ACH------>Bank Account. </p>
<p>Why does the middle man have to exist? I already get stipend direct deposits into my account, why do I or any other student have to go through higher one for refunds? It just another link in the chain before you get your own money that can be potentially exploited for identity theft.</p>