<p>from a student / parent perspective, I thought the admit officers did a good job who had enthusiasm, were professional in demeanor, knew who the kid was they were talking to, and gave correct information. BTW - the schools with the absolute wonderful admit officers didn’t turn out to be the schools my S chose, while the school he did choose - and is very happy with - was represented by a first admit officer who didn’t do any of the above. We sometimes reflect that if that officer were the only contact he had with the school, he may not have made the same choice — So yes - I do believe that some kids might be lopping schools off their lists (especially early in the process) because of an unpleasant /uninformative / rude / incorrect contact.</p>