How long to come up with package for late submission

<p>I just got admitted!! Yay!
But, I don't have any FinAid information yet. I submitted some documents on time and someothers not on time, anyway, someone from the FinAid office emailed me asking for 2 documents, I sent both documents and apparently they didn't get them!!!!</p>

<p>I just called and the woman said they didnt get my documents and transferred my call to the one Ive been emailing with, but the machine answered. So I sent again my documents and called to make sure they got them, and finally the woman said they did. </p>

<p>How long will it take till' I get a package?
Should I mention them that I sent my papers when asked?</p>