<p>Twoparent, I am a college professor,and I would strongly advise your D to schedule a face-to-face meeting with the professor rather than presenting her case via email and expecting a “humane” response. If a student wrote me such an email, my only response would be, “Come in and see me.” I would never attempt to resolve such a complex situation via email. Many students let off steam by writing long emails and pressing “send,” and that behavior doesn’t give a good impression (your son’s advice notwithstanding). Your D will show true concern and maturity by visiting her professor’s office hours and presenting her case in person. She will make a greater impact that way.</p>