How to address AO?

When emailing admissions officers, should you address them as "Mr./Ms. "? Some schools are more formal, while others are more casual. Is using their first name not recommended?

Whenever I’ve been to virtual information sessions, they introduce themselves by first and last name.

I’ve tried looking this up, and I’ve seen mixed responses. Some claim that you can use first name, while others say you shouldn’t.

Always better to start formal and be told to address by first name than the other way around.

If they sign the email with first name only, it’s fine to switch to that.

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In my opinion, always start with Mr./Ms. whenever possible.

In their response, they will close with how they prefer to be addressed…typically.

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