I called IDOC yesterday because my screen said I still needed to send my custodial tax return, even though it was uploaded. The girl I spoke to said she would write up an escalation form and to expect everything to smooth over by next week. I just checked my status today and NOW it says I need mine, my dads, and my moms tax returns. I’m furious with this because I spent hours on the phone yesterday taking care of this and I don’t want this to effect my financial aid. What should I do; wait until next week and see if anything changes or call again?
I think there is something weird going on. I’d check directly with the colleges. My D’s IDOC changed the names of the forms and then said I didn’t upload the 1040. Only, I know I did. They now post that I sent previous year in, which I did not. I was in contact with all 4 schools this week and they confirmed a complete package. This all changed after I confirmed the colleges had what they each need. I don’t know what’s up.
Thanks! Anyone else know?