<p>Until she comes to them with a story, including names and dates, there isn’t anything to pursue. Until then, she’s just someone making veiled references anonymously on an anonymous message board. We have no idea whether what she told us is true, or even whether she told us all the same story. She might have made it up, or embellished it. People do. I know a girl who made false abuse claims on several occasions, and trust me a) she was lying, and b) people believed her. People make up all kids of stuff and post it on the internet on a daily basis.</p>
<p>That’s why, if her story is true, she needs to write it out clearly and go to them with it.</p>
<p>If I were in Dartmouth’s admission office, I would have someone monitoring CC. Upon seeing the original post, I would have sent a PM to the OP saying something like, “I’m sorry you were disappointed with your interviewer’s behavior. Here is an email where you can share your story with us so we can investigate further. To help us with our review of the situation, please provide the name of the interviewer, the date you met and any other specifics about your meeting.” They could even send that message via the thread. </p>
<p>I manage social media for a major academic medical center, and we do something like that when we come across complaints on the “Internets” (Yelp, Twitter, Facebook, any other public forums we can monitor). We (in marketing) quickly turf complaints to customer service and they, in turn, get risk management involved if that seems appropriate. We want to know about legitimate complaints, and we think of social media as another way to hear from our customers. Sometimes people are embellishing, but often enough they are making us aware of problems we should address. </p>
<p>But, yeah, as Consolation says: “If her story is true, she needs to write it out clearly and go to them with it.”</p>
<p>As an individual who has to deal with admissions issues, I would agree with the two previous posts 100%. Problem? Don’t whine about it here. Go to the officials. None of us here can do a bloody thing about it. Yes, universities should be monitoring the postings about their schools, whether here, FB, Twitter, etc. It’s the world we now live in.</p>
<p>Can we be a bit nicer to each other? I do not think it helps to accuse OP of whining. That is the last thing she was doing. She was asking for advice in a forum that is designed for that purpose.</p>