Is it ok if a dean/advisor doesn't write a LoR on the college official's form?

<p>(I’m applying as a transfer student)</p>

<p>At my school, it isn’t customary for students to become familiar with or even meet their dean/advisor. When I brought the college official’s form to the dean’s office, I couldn’t even meet them in person–I had to talk to their secretary.
Naturally, they didn’t write a letter of recommendation for me (though they completed every other part of the form).
Four of the schools I applied to say they have processed this form, but Barnard College has not. I’m pretty sure they’ve at least received it (I sent this form in the same envelope as my transcript, and they’ve processed the transcript), but I worry that they might have rejected the college official’s form since it lacks a letter of recommendation.</p>

<p>Is it normal for people to leave the letter of recommendation blank? I’ve already contacted Barnard about this (they have yet to respond), but what if they demand a letter of recommendation? I’m really worried.</p>