<p>Also keep in mind that most employers are looking down the road and no, that customer service position doesn’t “need” a college degree to do the work, but the next promotion does, or one down the line. Most entry level jobs, even though they don’t require a degree to complete the work, the degree does tell an employer that they can start what they finish, they are teachable, they can handle complex tasks and they don’t need to be babysat while on the job. It isn’t so much that you know how to run their computer system the first day on the job or you know how to do all the details of the job from the get go, but they want people that can LEARN to do that. That’s not saying that people without degrees can’t do all of the above, but what in their resume shows an employer that they can if they have a high school diploma and nothing else?</p>