<p>I think it’s best coming from the student. Phone or e-mail: that depends I guess. If the student has the opportuntity to ask on the phone or in person, that’s what I would recommend. Since you could sense whether the coach was hedging a little. I suppose if email has been the primary mode of communication, then that’s fine too. Also the student might feel more comfortable asking in an email. Just make sure the questions get asked one way or the other.</p>