<p>Okay, I’ve never liked Apple computers, but never so disliked them as much as yesterday. They would only sell the two base model MBP 13 ins, with no upgrades except RAM. Anything else would have to be ordered online as a custom build. No, I could not order it with an SSD in the store. No I could not buy and pay for it in the store and later pick it up in the store when it was built and ready. Only on line.</p>
<p>No, Apple would not later, for any reason or amount of dollars, change or substitute the painfully slow 5400 hard drive. No, I could not do it myself either without violating the warranty, since the case was sealed and neither HD nor RAM nor battery is user replaceable. </p>
<p>What if my hard drive crashed? Then Apple will fix it. Okay, how about instead of fixing or replacing the old HD, replace it with the SSD I want? I’ll pay the additional cost. No, Apple will only replace the same drive that it originally came with.</p>
<p>And no, I could not buy, for any amount, 4 years of Apple care to last all through 4 years of college and especially for the time when it is most likely to break or need upgrading. </p>
<p>I almost (well for a bit actually did) walk out of the store. None of that would ever happen with any PC manufacturer. But D wanted a Macbook, so I finally decided, she is the one who will have to use and deal with it, so went back and bought it for her.</p>
<p>Consider this her first adult, college age life lesson about hype and consumerism.</p>
<p>And I bought the 3 year Apple support and 1 on 1 support because, as I told her, from now on don’t ask me to install, fix, upgrade research or do anything to or with that infernal sealed box, as I have with all your and your two siblings other computers.</p>
<p>I just cannot understand why people buy into the hype and rigid quasi-fascistic control of overly priced Apple.</p>